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Shipping & Returns

Shipping

 

Please note: Orders CANNOT be changed, modified, or canceled after checkout.   

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Standard shipping orders take 2-5 business days to be processed and packaged before being shipped out. Orders placed after noon (C.T.) Friday will be processed on Monday. We observe the following holidays, so orders placed on the holidays listed below will be processed on the next business day.  These holidays include:

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  • New Year's Eve & New Year's Day

  • President's Day

  • Memorial Day

  • Independance Day

  • Labor Day

  • Veteran's Day

  • Thanksgiving Day 

  • Christmas Eve & Christmas Day. 

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We offer Free Shipping on orders over $75 within the continental United States (excluding APO addresses).  Standard Shipping within the continental United States is $6.95. Shipment to Hawaii and Alaska is $8.95. Shipping prices to Canada are based on the total weight of the order. All other countries will ship via USPS and will vary in rates. 

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PauliePink is not responsible for:

  • Delays with shipment carriers.

  • International Duties or Customs Charges.

  • Lost, damaged, or marked delivered items. To file a claim with the carrier, please contact the carrier.  To file a claim with the carrier, please contact the carrier directly:

    

  • USPS: 1-800-275-8777

  • FedEx: 1-800-463-3339

  • International USPS: 1-800-222-1811

Return Policy

 

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We accept returns on NEW items only. All sales are final for previously loved and gently used items. All returns must be postmarked within 14 days of the date received. We will provide one free return label per order. We will only provide free return labels for domestic United States returns. Once items are received, allow 2 business days for the processing of your refund. 

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QUESTIONS? Please email us at: pauliepinkproducts@yahoo.com. We will respond within 1-2 business days.

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